Frequently Asked Questions

Everything you need to know about shopping with C&K.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.

Which payment methods do you accept?

C&K accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival.

How do I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM.